Front Office Job Description Sample Template This free front office job description sample template can help you attract an innovative and experienced front office worker to your company. We are looking to hire an upbeat Front Desk Agent to assist with checking guests in an out of our establishment. Job Descriptions » Front Desk Agent Job Description A front desk agent is a person who puts the first impression of the property on the customers. Front Desk Agent Job Description Sample. There will always be extenuating circumstances arising, and they will have to meet challenges. Front Desk Agent Job summary 4. Since we run a small operation with only 20 rooms, we're uniquely positioned to give our guests personalized attention without any of the red tape found at the larger establishments. Place your job title on top, then dates worked, company name, and up to 6 bullet points outlining your front desk clerk duties for resumes. There will always be extenuating circumstances arising, and they will have to meet challenges. Crafting a Front Desk Agent resume that catches the attention of hiring managers is paramount to getting the job, and LiveCareer is here to help you stand out from the competition. Front Desk Receptionist Job Responsibilities. Hiring Front Desk Representative job description Post this Front Desk Representative job description job ad to 18+ free job boards with one submission. Job Description As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as: How to write a Front Desk Agent job description. A front office executive is the one who is responsible for overseeing the interaction with clients and handling their service requests. The job of a front desk agent has a huge competition and the applicant thus must be aware of the different duties performed by a front desk agent. A hotel front desk agent represents the first point of contact with guests and handles all stages of a guest’s stay. Responsibilities: Answer and screen phone calls; Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner; Knows and follows all company, Environmental, Health, and Safety Management Programs; Front Desk Agent Job Description Template. During check-in, a front desk agent will verify a guest’s method of payment and run a background credit check. While many guests have reservations, some customers will be walk-ins, so you need to be able to work with the hotel’s reservation and booking system to follow established procedures for either scenario. And for the employer, the sample job description provided above can be used as a template in making one for the new front desk agent position you are recruiting for. Front Desk Agent vacancy in Reno, NV at Aloft Reno-Tahoe International Airport - 3.1. The primary responsibility of a front desk agent is to greet guests and get them checked into rooms. ️ Check out our Complete List (500+) of Job Description Templates!. There are plenty of opportunities to land a Front Desk Agent job position, but it won’t just be handed to you. Checks front office accounting records for accuracy and, on a daily basis, summarizes and compiles information for the hotel 's financial records. Duties include welcoming customers and making them aware of the best in hotel services. The job description is an important part of the hiring process that attracts the most interested and qualified candidates for a position. Front Desk Agent Resume Examples. They welcome and orient new guests and issue room keys. Use this Hotel Front Desk Agent job description template when hiring employees for your hotel, bed & breakfast or resort. Use it to save time, attract qualified candidates and hire best employees. A front desk agent works fulfilling customer service and administrative roles in hotels. 10/2019 - Current Front Desk Agent | Hilton Garden Inn - Albany, NY. But avoid using internal titles, abbreviations or acronyms to make sure people understand what your job posting is before clicking. How to write a Front Desk Agent job description. Our company is looking for a Front Desk Agent to join our team. JOB DESCRIPTION Job title: Front Desk Agent Reporting to: General Manager Overall purpose of the job…Hotel Front Desk Agent responsibilities include welcoming guests, managing reservations and providing information about rooms, rates and amenities… A great job title typically includes a general term, level of experience and any special requirements. Job Overview. Front Desk Agent Job Description Template | ZipRecruiter. A few of the main duties of a front desk agent are greeting guests at the front desk, answering any questions, recommending activities and restaurants to guests, and answering any phone calls. A front desk supervisor is responsible for running the front lobby of an establishment, including welcoming visitors, taking their information and choosing the best room to fit their needs. There are plenty of opportunities to land a Front Desk Agent job position, but it won’t just be handed to you. Front Desk Agent - Job Description . How you communicate the information in your job description will shape how potential candidates perceive the job duties, the value of the role to the company, the company culture, the organization of the hiring process, and the like. Perform Check-in and Check-out arriving & departing guests in the most efficient manner possible, following all established procedures policies. Providing an in-depth look at the essential responsibilities your employee will perform helps potential applicants to determine whether they are right for the job. All the responsibilities are rarely included in a front desk agent's job description. The Front Desk Agent checks in and check outs guests, makes room reservations, and performs Front Desk related functions. Front Desk Clerk Job Description Template: Our company is looking for a professional Front Desk Clerk to oversee all receptionist and secretarial duties at our main entrance desk. This front desk agent job description sample can help you create a posting that will attract the best candidates to represent your business. Responsibilities: Maximize room occupancy and use up-selling techniques to promote hotel services and faciliti es; Demonstrate a high level of customer service at all times; Post and balance payments and charges on guest folios; With our creative strategies and best practices we turn around hotels, and reposition them to outperform their competitors and become local market leaders. We want our guests to feel as though they can get anything they might want or need at the drop of the hat, so as the Front Desk Agent, it would be your job to provide that. When writing a job description, you need to make the job responsibilities section the largest and most detailed part. If you're excited to be part … The job description of a front desk agent requires an individual to be courteous, efficient, and friendly, as they often serve as an individual’s first impression of … The Front Desk Agent will be responsible for receiving guests’ payments and for balancing cash at end of shift. Often, this is the first and last person a guest comes in contact with. Job Description The Front Desk position is a key part of the overall success of the Royal Scot Hotel and Suites. The front desk agent responsibilities mentioned above will definitely help you in understanding the job profile of a front desk agent … A Hotel Front Desk Agent, or Hotel Front Desk Clerk, performs pre-registration and registration duties for incoming guests at small or large hotels or resorts. Job Descriptions » Front Desk Agent Job Description A front desk agent is a person who puts the first impression of the property on the customers. You'll be glad you applied to XYZ Inc. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that’s right for you. Hotel Front Desk Agent Job Description. A front desk agent performs receptionist and customer service work for a resort or hotel, helping to represent a business in the best way possible. Their job description entails providing excellent customer service to customers, guests, walk-ins, etc. Another skill is organization as the front desk agent will have to keep track of guests and their requests. We make the hiring process one step easier by giving you a template to simply post to our site. The following are two resume examples for a hotel front desk position one for a candidate who has worked for hotels before, and one for a recent college graduate who does not have experience in the hospitality industry. Their job description entails providing excellent customer service to customers, guests, walk-ins, etc. If you're excited to be part of a winning team, XYZ Inc. is a perfect place to get ahead. Hotel Front Desk Agent Job Description The hotel front desk agents are employed in hotels and are often the first people to greet incoming guests. English Main responsibilities described in Front Desk Agent resume samples are coordinating room assignments, processing arrivals and departures, handling luggage, and solving complaints. Make sure to add requirements, benefits, and perks specific to the role and your company. Need help writing a job description for a specific role? Your job description is the first touchpoint between your company and your new hire. The Front Desk Agent will be responsible for receiving guests’ payments and for balancing cash at end of shift. Explained details regarding property, including restaurants, pool area, spa and fitness … Role. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is a good fit. Or if you’re ready to hire, post your job on Indeed. This may include education, previous job experience, certifications and technical skills. A great job description starts with a compelling summary of the position and its role within your company. Front Desk Job Description. Your summary should provide an overview of your company and expectations for the position. Front Desk Agent Resume Examples. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. Helps guests complete registration cards and then assigns rooms, accommodating special requests whenever possible. Current Job: Front Desk Agent, Diamond International Hotel, Las Vegas Objective A dedicated and dynamic Front Desk Agent with 7 years’ work experience in hospitality management, seeks the opportunity to work in Blue Bay Resorts International as a Front Desk Agent and join your amazing team in delivering world class experience. 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